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Wednesday, April 20, 2011

Outfit Post: Haters Gonna Hate - Dealing with negative comments

Yesterday was a lovely day. I hopped out of bed bright and early, caught an ex-boyfriend on Fox News, interviewed a vintage shop owner (where I scored a dreamy pair of 1960's cat-eye glasses) and had a spontaneous lunch with the husband at a fantastic restaurant I'd never been to. The weather was perfect, there was no traffic on the roads, and to top it off, I was having an exceptionally good hair day.

And then I arrived home to a hurtful comment on my blog.

I suppose it was bound to happen sooner or later. I am well aware that exposing myself on a public forum makes me vulnerable to personal attacks. As a avid blog reader, I've heard the stories regarding hostile and nasty comments and knew I would eventually be at the receiving end. If you blog, the crazies will come. No matter how well-researched your posts are, how stylish your outfit is, and how witty you try to be, they'll be someone who believes they have a right to judge you or is looking to attack. But that rationale doesn't make it hurt any less. The comment in question was about my body, and it really stung, especially since I'm in recovery from anorexia.

After moping, pouting, and generally acting like a big baby, I picked myself off the floor and spent the night thinking about the best approach towards handling negative comments. As my blog grows, I am certain there will be more hostility as a result. It's unfortunate, and sad, but ultimately I am responsible for how I choose to react towards it. I believe that the way I respond to negative comments defines the person that I am. So here's my best advice for facing criticism and handling negative comments:

Resist the urge to respond immediately: After reading the comment I felt hurt, confused, and defensive. Was the commenter right? Who were they to criticize how I chose to dress, and my personal appearance? My fingers felt itchy with the urge to pound out a snarky response. Instead I took a deep breath, closed my laptop, and put on some music to distract myself. Responding, especially while in the throes of emotion, would only make things worse and potentially cause me to behave in a way I'd regret.

Put yourself in their shoes: Giving the benefit of the doubt to a negative commenter can be extremely difficult. But it might help you gain some perspective. Perhaps the poster is going through a break-up, has suffered a loss or is struggling with financial difficulties. Their rude behavior is much more about their personal issues than it is about you. A good rule of thumb is that nasty or negative comments are never about you or what you’ve written. They are always about the person who wrote them. Even if people disagree with what you’ve said, most of them can do it in a sane & respectful fashion. Those who can't are obviously struggling with issues deeper than what you've written or how you look.

Refrain from confrontation: Defending yourself in these matters can be tricky business. You don’t want to present yourself in a bad light with your readers, and stooping to someone else’s level rarely gets you anywhere. When I first read the comment I felt as if I had to defend myself, and was hungry to have the last word. However, doing so would likely have resulted in more inflammatory comments and emails. Engaging in these actions would have been nothing more than a waste of time and energy, and only distract me from the positive things I'm trying to do with my blog.

Delete, delete, delete: Seeing as the comment provided no constructive criticism or positive benefit, I chose to delete it. Rendering it into digital oblivion felt really good. Some bloggers might have approved the comment as a way of garnering support from followers. Others might have taken the opportunity to privately respond to the poster. Personally, I don't believe initiating a potentially tricky line of communication is worth it. Depending on your blogging software, you might be able to block the poster from ever commenting again.

Live and learn:  Receiving negative or rude comments is a part of blogging. There will always be some troublemakers who have nothing better to do than start - and fan - the flames. Develop a thick skin, don’t stoop to their level, and conduct yourself in a professional, respectful tone.

What has your experience been with receiving negative comments? How did you chose to respond? Do you have any other advice for handling negative comments?


Forever 21 linen shirt; TJ Maxx white tee; AG Adriano Goldschmied boyfriend jeans; Gap sandals; thrifted vintage clutch; Gap Outlet belt; Urban Outfitters necklace; eBay bracelets